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Old July 13th, 2008, 08:08 AM   #1
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Default IMMO 37.5 Immobilizer error

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Anyone ever enouter this error and figure out what causes it?

I just recieved it for the 1st time and am curious to know. The bike wouldn't start, but after turning off the ignition then back on again to clear it, it started fine.

Recently I also recieved a BATT 5.1 Error, so I'm wondering if the two are tied together in any way...

Thanks in advance.
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Old July 14th, 2008, 02:30 AM   #2
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Hi,

I had this error also, was after cleaning the bike with water. My dealer told me that's a problem when the antena around the keylock is not able to read your key.
Try to blow the water around the keylock.

(sorry for my english as I'm a french speaker)

Net
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Old December 22nd, 2009, 08:42 PM   #3
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Old thread, but just got this error after having the GPR rotary damper installed on top of carbon fiber key housing. Had to turn the key off and on several times before she would start up.

Anyone else have this problem with a GPR damper/CF key cover? Hopefully it won't be a recurring problem.
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Old January 15th, 2010, 06:01 PM   #4
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Quote:
Originally Posted by netmonster View Post
Hi,

I had this error also, was after cleaning the bike with water. My dealer told me that's a problem when the antena around the keylock is not able to read your key.
Try to blow the water around the keylock.

(sorry for my english as I'm a french speaker)

Net
i got this error 2day after washing my bike. sounds like this is the prob, after a while mine started up like there was no prob.
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Old January 15th, 2010, 06:44 PM   #5
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yes mine has done it twice now. starts right up again after drying the "antenna" by blowing around key lock.

i did not have the battery error though. that appears to be a separate issue.
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Old January 17th, 2010, 12:35 AM   #6
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Quote:
Originally Posted by Smeegle View Post
Anyone ever enouter this error and figure out what causes it?

I just recieved it for the 1st time and am curious to know. The bike wouldn't start, but after turning off the ignition then back on again to clear it, it started fine.

Recently I also recieved a BATT 5.1 Error, so I'm wondering if the two are tied together in any way...

Thanks in advance.
These codes are in your owner's manual (p.30).
BATT 5.1 and 5.2 are Battery Voltage Error.
IMMO 37.0 - 37.5 is Immobilizer Error.
You have probably disturbed the alignment of the key sensor, the ring on the ignition switch surround, or (as suggested above) got water in somewhere.
The battery voltage problem is probably the battery itself, unless the terminals aren't secure.
The two problems are probably not connected.
If a battery test doesn't reveal a problem, and the bike is under warranty, you might have to talk to your dealer..
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Old January 17th, 2010, 02:14 AM   #7
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I've had the immobiliser 37.5 error about 6 times in the last month and havent washed my bike with water since december. I avoid pooring water near the dash/key hole so i dont see how that could be an issue. I do have the carbon key gaurd, but have had that for over 6 months so dont see why it would cause a problem all of a sudden.

Do you guys think my immobiliser antenna is on the way out?
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Old January 17th, 2010, 12:25 PM   #8
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doubt it, the antenna probably just need to be taken out cleaned and reinstalled. it's easy, i did it in about 10 min time. worth a try anyway?

Last edited by doorsdude; January 17th, 2010 at 12:27 PM.
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Old January 17th, 2010, 02:32 PM   #9
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How exactly did you clean it?
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Old January 18th, 2010, 09:58 AM   #10
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the antenna is the plastic ring with wire running to the bike that is attached to the key-lock on the underside of the plastic (or carbon fiber if you have upgraded) key-guard. by cleaning, i mean just unclip the plastic ring from the key-guard, wipe both the plastic ring and key-guard clean and reinstall. i think if water gets trapped between the ring and key guard it somehow throws the signal off, which doesn't really make sense to me, but it seems to have worked for me
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