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Old May 2nd, 2008, 10:48 AM   #46
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I haven't gotten the letter...and I called my dealer and they said there's no posting on the Ducati bulletin board (or whatever it is) for this recall.
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Old May 2nd, 2008, 10:50 AM   #47
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No letter for me (yet?).

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Old May 2nd, 2008, 11:37 AM   #48
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My dealer has heard nothing, and is unaware of any such recall.
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Old May 2nd, 2008, 12:20 PM   #49
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You better inform your dealers that it is, URGENT SAFETY RECALL 746 and to find out about it before something happens to one of us !
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Old May 3rd, 2008, 06:54 PM   #50
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Quote:
Originally Posted by iang View Post
You better inform your dealers that it is, URGENT SAFETY RECALL 746 and to find out about it before something happens to one of us !
I contacted my dealer Friday and they also know NOTHING about it yet!!!!!! I think that is bullshit and if someone gets hurt THEY are looking at a BIG problem! The knowledge is out there and there have been letters delivered to SOME people. In this day and age of emails there is NO REASON that everyone cannot be contacted almost simultaneously.

I'm noit riding because I'm injured but if I could....I would. I haven't heard of any others than the one on this forum and we all know THAT was caused by rust!!
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Old May 4th, 2008, 07:50 AM   #51
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My Vin is 01430. Looked at my sprocket and saw no evidence of problems. Looked at a later S model and there's a whopping diff in the amount of webbing between the cush bores. Dealer knew nothing nor have I received a letter. Put a bug up the dealer's butt about it and will now sit back and see what shakes out. For awhile.
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Old May 4th, 2008, 01:37 PM   #52

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OK, that was my point. The only owners who seem to have received a letter are in the UK.

Different distribution (DNA)= no letter
the dealers here seem to know nothing about any
sprocket safety issue.

So, could one of you UK owners scan and post
your letter (minus the personal info)?
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Old May 4th, 2008, 02:53 PM   #53
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Quote:
Originally Posted by cloudrider View Post
My Vin is 01430. Looked at my sprocket and saw no evidence of problems. Looked at a later S model and there's a whopping diff in the amount of webbing between the cush bores. .

If you could post PICTURES of the two different sprockets you described that could help us out a lot.

(Where are you VQ?)
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Old May 4th, 2008, 03:19 PM   #54
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Pictures aren't needed. On the newer sprocket the "webbing" between the cush bores comes up almost to the top of the bores where on the earlier one the webbing is way down in there. You can't help but notice the diff. Get our Papparazzi Jason to take the shots. C'mon Jason. Fire up those lenses.
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Old May 4th, 2008, 04:08 PM   #55
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For all you guys that said my sprocket broke due to poor maintenance just let me say I TOLD YOU SO!
i was waiting to see this. i read that thread where you posted the pics and couldn't even believe some one would think some surface rust or a "dirty" chain caused the problem.
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Old May 6th, 2008, 07:33 AM   #56

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Spoke to my dealer again at the weekend and there's a massive shortage of new sprockets - which is not surprising seeing as this probably affects thousands of bikes...

I guess Ducati figured that they'd send out the recall letters even if they couldn't actually rectify the problem because they had no replacement parts - at least that way they can probably claim we were forewarned and avoid the blame if someone has an accident!
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Old May 6th, 2008, 04:16 PM   #57

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Still no recall in the US, and have not seen anything from Ducati re this issue.
Maybe they shipped us colonials the good ones
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Old May 17th, 2008, 07:54 PM   #58
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I called up my dealer here in Austin Texas. They ordered my parts and will be replacing it as soon as they get in. However long that takes. But apparently they are aware of it.
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Old May 17th, 2008, 10:19 PM   #59
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Took my base in for 7.5 K service today. The dealer(spectrum in Irvine) was unaware of any sprocket recall so I had them post in my service notes that I inquired about it just in case anything goes south in the future. This way they can't say that I was notified that the bike was deemed UNSAFE. Would advise for all not notified by mail to do the same. Try to cover your BUTT.
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Old May 18th, 2008, 07:24 PM   #60
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I have attached two images of the sprockets. You can see how deep the gap is between the recalled version vs the good version. If yours has the deep gap you need a new one.
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