Welcome to the Forum Dan.
This is a fairly common occurrence with some of these bikes, as I'm sure you have read during your research.
It sounds like the shift mechanism behind the alternator side crank case cover has become misaligned and is jammed up. If you're familiar with the engine and a little mechanically inclined you can fix it yourself. If not, you probably will want to take it to the shop. As far as cost at a shop in New Zealand, I can't answer that.
If you do it yourself, you will need a special tool to pull the alternator side cover (you can find one online for around $20-30USD). You may or may not have to remove the flywheel, depending on what happened in there.
If you decide to tackle the repair yourself, come back here and ask for advice. There are many knowledgeable members here who can help get you through this.
EDIT: Ducati issued the attached Service Bulletin on this problem back in 2009, what year is your bike?
Here are a few pictures for reference:
This is a fairly common occurrence with some of these bikes, as I'm sure you have read during your research.
It sounds like the shift mechanism behind the alternator side crank case cover has become misaligned and is jammed up. If you're familiar with the engine and a little mechanically inclined you can fix it yourself. If not, you probably will want to take it to the shop. As far as cost at a shop in New Zealand, I can't answer that.
If you do it yourself, you will need a special tool to pull the alternator side cover (you can find one online for around $20-30USD). You may or may not have to remove the flywheel, depending on what happened in there.
If you decide to tackle the repair yourself, come back here and ask for advice. There are many knowledgeable members here who can help get you through this.
EDIT: Ducati issued the attached Service Bulletin on this problem back in 2009, what year is your bike?
Here are a few pictures for reference: