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Not much response to your question! I suspect it's an issue with the actual liquid crystal display itself, which may have been subject to excessive heat, or a bang from a spanner or something. I recall that at one stage people who had fitted 'double bubble' screens were having problems with a magnifying effect of sunlight. I can only suggest speaking to your dealer (or national distributor) to see if they have anything to offer.
I actually came onto this thread as I also have a problem with my 1098S dash, now it's reached 100,000. Well, 99,999 according to the odometer, which stops at that reading, having only five digits. Everything else works as normal - speedo, tacho, time, temps and the rest, just no more miles (kilometres here) recorded. I have been having to write down every trip since this happened, while I wait to hear back from Ducati...
I have been communicating with the dealer in this state, who have been communicating with the Australian distributors on this question, since May, when the bike was in the 99 thousands. I am still being told "they haven't got back to us yet regarding your issue". Now four months on!
The dealers tell me that there are no replacement gauge panels available until November anyway (and they are expensive) and suggest I see a gauge specialist who can reset it to zero. But that if I do, I am "on my own". The question I have is: has anyone 'been here'? Can the gauge simply have its mileage reset without upsetting the ECU? Am I risking a systemic shutdown if I get it reset?
Another contributor from Canada on here (with the same name as me...) assured us years ago that when his 848 reached this reading it simply went back to zero, and carried on, but this isn't what happened to mine. The mechanic at the dealership tells me I am the only one who has done this mileage on a 1098 in this country(?) which I find odd on such a mile-eating bike, now 15 years old. He also offered the opinion that in fact superbikes aren't expected to do this mileage, which is just nuts.
So if anyone on here can offer any insight as to how to solve this 'built-in' problem, I would be interested to hear. Of course Ducati should be solving this built-in problem for owners - in my case having owned the bike from new, and still loving it. Selling us a high-line model (my 1098S was their top model when I bought it, before the R or the Desmosedici came out) capable of doing well over 100,000, but with an odometer that stops at 99,999, seems to me to be something they should take some responsibility for.
Members who have been on here for a while will know that I did a lot of work, and spent a lot of money (doing a lot of lightening and improving the bike) and that it has given excellent service, on road and track. But the national distributor's approach seems to be 'ignore him until he goes away'. As a Ducati owner and technician since the early '70s I find that completely unsatisfactory (as you would!) so I just thought to 'put it out there' on the forum.
Any thoughts welcome. I don't want to 'lawyer up' on this, via a consumer protection suit, I just want to ride my bike. I am staggered that the distributor appears to be refusing to even listen to the problem, affecting such a long-term Ducati owner and tech. Given that there will be many more of these to come...
And all the best to the original poster, with the blob. I hope you have a national distributor who takes some responsibility for the bike they sold you.
 

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Not much response to your question! I suspect it's an issue with the actual liquid crystal display itself, which may have been subject to excessive heat, or a bang from a spanner or something. I recall that at one stage people who had fitted 'double bubble' screens were having problems with a magnifying effect of sunlight. I can only suggest speaking to your dealer (or national distributor) to see if they have anything to offer.
I actually came onto this thread as I also have a problem with my 1098S dash, now it's reached 100,000. Well, 99,999 according to the odometer, which stops at that reading, having only five digits. Everything else works as normal - speedo, tacho, time, temps and the rest, just no more miles (kilometres here) recorded. I have been having to write down every trip since this happened, while I wait to hear back from Ducati...
I have been communicating with the dealer in this state, who have been communicating with the Australian distributors on this question, since May, when the bike was in the 99 thousands. I am still being told "they haven't got back to us yet regarding your issue". Now four months on!
The dealers tell me that there are no replacement gauge panels available until November anyway (and they are expensive) and suggest I see a gauge specialist who can reset it to zero. But that if I do, I am "on my own". The question I have is: has anyone 'been here'? Can the gauge simply have its mileage reset without upsetting the ECU? Am I risking a systemic shutdown if I get it reset?
Another contributor from Canada on here (with the same name as me...) assured us years ago that when his 848 reached this reading it simply went back to zero, and carried on, but this isn't what happened to mine. The mechanic at the dealership tells me I am the only one who has done this mileage on a 1098 in this country(?) which I find odd on such a mile-eating bike, now 15 years old. He also offered the opinion that in fact superbikes aren't expected to do this mileage, which is just nuts.
So if anyone on here can offer any insight as to how to solve this 'built-in' problem, I would be interested to hear. Of course Ducati should be solving this built-in problem for owners - in my case having owned the bike from new, and still loving it. Selling us a high-line model (my 1098S was their top model when I bought it, before the R or the Desmosedici came out) capable of doing well over 100,000, but with an odometer that stops at 99,999, seems to me to be something they should take some responsibility for.
Members who have been on here for a while will know that I did a lot of work, and spent a lot of money (doing a lot of lightening and improving the bike) and that it has given excellent service, on road and track. But the national distributor's approach seems to be 'ignore him until he goes away'. As a Ducati owner and technician since the early '70s I find that completely unsatisfactory (as you would!) so I just thought to 'put it out there' on the forum.
Any thoughts welcome. I don't want to 'lawyer up' on this, via a consumer protection suit, I just want to ride my bike. I am staggered that the distributor appears to be refusing to even listen to the problem, affecting such a long-term Ducati owner and tech. Given that there will be many more of these to come...
And all the best to the original poster, with the blob. I hope you have a national distributor who takes some responsibility for the bike they sold you.
Hi Pat ?.Yer mate not much feedback on here yet.Anyhow mines done 60,000ks. To fix my problem i bought secondhard dash with 3000k. A bloke in vic is going to key and code it to my bike so im all good and i have a spare dash when original dies. He said he could change mileage to pretty close to original. they are called ECUmeistro in Ardeer. Victoria. Might pay to give them a call regarding yours.Cheers Ric.
 

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Thanks for the tip Ric. I might give ECUMeistro's number to the repair guy.
At this stage I intend having mine reset to zero, with still no response from the distributors. I have a (damaged) 1198 here, and tried its panel on mine while the original was removed, just for a check. But that panel showed the yellow 'check engine' light, not having been reconciled to my bike/key etc. Everything else lit up as it should. The 1198 of course a slightly different model.
Hopefully my panel will reset OK, and I can get on with riding. I can scarcely believe a national distributor can simply choose to ignore a customer's concerns with a built-in problem, which will affect every bike that does a decent mileage! I don't remember being told that my mileage reading would cease to function, well before anything else on the bike, when I bought it...
But then, this same distributor refused to acknowledge the radiator issue, when mine was apparently the first to fail in this country (in spite of having one of their senior staff with me when we first noticed the radiator leak!). They had to change their tune on that one, when hundreds failed. (My second radiator failure was ultimately also replaced FOC well out of warranty). Perhaps the same will happen with this issue.
Having been a loyal Ducati owner (and mechanic with a good reputation for Ducati work) since 1974 this is just so disappointing. A great brand, distributed by a not-so-great agency. Easy to ignore one owner, clearly, but not so easy when there are many of us. So get riding people!
I will report back how the reset went. I intend writing to both the distributor and the factory when it is going again.
Not a happy story.
 

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HI!
i have the same issue, this is visible only when backlight is on.
i opened dash an behind the LCD there is thin foil connected to +- so it is backlight or heater panel. You can not clean or repair it, obviously some water or mist got in..
br, Peter
 
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