Hi guys,
Just wondering if anyone has experienced this and if anyone has managed to have the repairs done FOC.
Basically my Panigale (I'm not going to go into too much detail just in case dealers are reading) was registered in March 2013 and in April 2015 the engine has let go.
The bike has covered a little over 5000 miles, had 3 services and the last one a few months ago, the engine issue is a major oil and coolant leak somewhere in the motor and my dealer has stripped it and found no issue, however they have said they've seen the very same issue before and it the fix was to replace the engine cases!!!
So sure enough it needs new cases, through some conversations these are being supplied FOC but I'm being asked to cover the labour charge... estimated at just over $3000.
Now it also came to light that the extended warranty has been withdrawn and I couldn't purchase this so I'm left with a lemon down to under 5 weeks out of warranty, I've contacted Italy (today) but so far nothing.
Has anyone had the same out there, specifically out of warranty and was it covered by your respective country i.e. Ducati NA and if so could you contact me as I could do with the evidence to present back here.
Thanks
Just wondering if anyone has experienced this and if anyone has managed to have the repairs done FOC.
Basically my Panigale (I'm not going to go into too much detail just in case dealers are reading) was registered in March 2013 and in April 2015 the engine has let go.
The bike has covered a little over 5000 miles, had 3 services and the last one a few months ago, the engine issue is a major oil and coolant leak somewhere in the motor and my dealer has stripped it and found no issue, however they have said they've seen the very same issue before and it the fix was to replace the engine cases!!!
So sure enough it needs new cases, through some conversations these are being supplied FOC but I'm being asked to cover the labour charge... estimated at just over $3000.
Now it also came to light that the extended warranty has been withdrawn and I couldn't purchase this so I'm left with a lemon down to under 5 weeks out of warranty, I've contacted Italy (today) but so far nothing.
Has anyone had the same out there, specifically out of warranty and was it covered by your respective country i.e. Ducati NA and if so could you contact me as I could do with the evidence to present back here.
Thanks