I'm glad that a HM hooked you up and fixed your situation. But your title is a little bit misleading. You had the Annitori RL quick shifter, not the QS Pro. I actually just recently picked up a QS Pro and it works great. I don't want to hijack your thread, I just want everybody to know which QS you're actually talking about. The RL is actually HM made. The Pro is an Annitori unit.
Back to topic, very awesome HM did that. Their units are top notch and not cheap at all. They were one of my top two choices too