I'm on my second 2011 1198 SP (first got stolen) and both developed the same well known starter clutch defect at around 4k miles.
My first 1198 got fixed on Ducati expenses at a Duc dealer but this time I decided to fix it myself.
The dealer who worked on my first 1198 fucked up big time. They forgot to connect 2 wire plugs, one from the alternator, not charging the battery and leaving me stranded in the middle of nowhere the next day.
Also had to make an extra 400 mile round trip because he didn't have the parts in stock even though he told me he will fix it the same day.
They didn't torque 2 screws to spec making me lose them first ride and the starter clutch started getting stuck again 5k miles later even with new and stronger battery and better wires.
I won't try my luck with him again; I learned my lesson. And this was supposed to be one of the 'better' Duc shops around.
Anyway: I started working my bike today. The starter clutch still sits in the flywheel and here comes my first question: those 6 bolts holding the flange to the flywheel don't want to come off. I broke 2 Torx bits so far. What should I do? Buy impact Torx bits and use a impact wrench? Heat the bolts up with a soldering iron or a heat gun?
I can already see on the electric starter driven gear and the starter clutch that both are screwed up. So I will need all 3 items:
- electric starter driven gear
- flange
- starter clutch
Are there any new versions of any of these items? I don't want to buy and install the same crap and having to do it all over again in 5k miles.
Is there ANY known case where a private person was able to get compensation or parts from Ducati NA without going through a dealer?
Any dealer willing to make a case for me when I send in the defective parts with photos / videos proving ownership, mileage and so on?
My first 1198 got fixed on Ducati expenses at a Duc dealer but this time I decided to fix it myself.
The dealer who worked on my first 1198 fucked up big time. They forgot to connect 2 wire plugs, one from the alternator, not charging the battery and leaving me stranded in the middle of nowhere the next day.
Also had to make an extra 400 mile round trip because he didn't have the parts in stock even though he told me he will fix it the same day.
They didn't torque 2 screws to spec making me lose them first ride and the starter clutch started getting stuck again 5k miles later even with new and stronger battery and better wires.
I won't try my luck with him again; I learned my lesson. And this was supposed to be one of the 'better' Duc shops around.
Anyway: I started working my bike today. The starter clutch still sits in the flywheel and here comes my first question: those 6 bolts holding the flange to the flywheel don't want to come off. I broke 2 Torx bits so far. What should I do? Buy impact Torx bits and use a impact wrench? Heat the bolts up with a soldering iron or a heat gun?
I can already see on the electric starter driven gear and the starter clutch that both are screwed up. So I will need all 3 items:
- electric starter driven gear
- flange
- starter clutch
Are there any new versions of any of these items? I don't want to buy and install the same crap and having to do it all over again in 5k miles.
Is there ANY known case where a private person was able to get compensation or parts from Ducati NA without going through a dealer?
Any dealer willing to make a case for me when I send in the defective parts with photos / videos proving ownership, mileage and so on?