In all seriousness. I enjoy all my Ducati motorcycles, I'm just not buying a new one ever again if this is the hassle that premium price rewards me with.
If you have problems with any vehicle manufacturer, document and photograph everything. Thankfully I have a dated, time stamped picture with their rep in Ducati uniform holding the title standing next to the bike. I kept all the service records, and recorded the Time/mileage in and out that the dealers failed to document on the repair orders. Even with legal representation and the full support of legal statute, this was a PITA. The one part I thought would be a non point has even now been used to bite me.
You can love the bikes all you want. Just remember- Ducati only wants your money and customer service is not of any interest to a company who limits production to boost exclusivity. You, the customer are easily replaced. Cover your ass. Document everything. If nothing goes wrong you have lost nothing. Wear proper safety gear and go have fun. It's a short f'ing life.
If you have problems with any vehicle manufacturer, document and photograph everything. Thankfully I have a dated, time stamped picture with their rep in Ducati uniform holding the title standing next to the bike. I kept all the service records, and recorded the Time/mileage in and out that the dealers failed to document on the repair orders. Even with legal representation and the full support of legal statute, this was a PITA. The one part I thought would be a non point has even now been used to bite me.
You can love the bikes all you want. Just remember- Ducati only wants your money and customer service is not of any interest to a company who limits production to boost exclusivity. You, the customer are easily replaced. Cover your ass. Document everything. If nothing goes wrong you have lost nothing. Wear proper safety gear and go have fun. It's a short f'ing life.