[Tedious]

I purchased a diavel in August last year, soon after the bike computer would reset while riding and the clock displays would reset. Mileage would go blank and the clock would reset itself.

I contacted my local ducati garage and he passed it on to ducati for a solution. Since then I have had the bike in and it has had another black box, but continues to reset itself.

I have to say that Ducati themselves have been useless. The mechanic has assured me he has passed on my emails to Ducati ( got to be approaching double figures) and they just don't seem to give a shit.

Can anyone throw any light on this problem or tell me what my options are in getting Ducati to face this problem.

Much appreciated.
Thanks
Uk owner

 

[davil]

I purchased a diavel in August last year, soon after the bike computer would reset while riding and the clock displays would reset. Mileage would go blank and the clock would reset itself.

I contacted my local ducati garage and he passed it on to ducati for a solution. Since then I have had the bike in and it has had another black box, but continues to reset itself.

I have to say that Ducati themselves have been useless. The mechanic has assured me he has passed on my emails to Ducati ( got to be approaching double figures) and they just don't seem to give a shit.

Can anyone throw any light on this problem or tell me what my options are in getting Ducati to face this problem.

Much appreciated.
Thanks
Uk owner

Not sure if you have a Lemon Law.
Generally speaking, means if they can not fix it within so many times, you return it to the Dealer.
They have to get you another bike. New.

When I had a problem(Diavel) I called Ducati themselves.
Problem was solved within the hour to take it to the Dealer and they will fix it.
False neutrals.
I skipped the dealer.
Warranty was out by 6 months. Done on goodwill.