I feel your pain I'm still waiting for my main gear puller because the seller thought if it works on a 1098/1198 it will work on a 848. Not one single tool has worked 
ordered last Christmas..
ordered last Christmas..
My rant about desmo-racing.com
My experience with desmo-racing so far.
My first order was a quick sprocket and quick sprocket carrier.
Between payment and delivery was one month.
Nothing to complain so far.
Second purchase was a ergal split belt roller timing kit in other words; a lightweight ergal pulley set for a Ducati 848.
Ordered just before Christmas and arrived nicely just after Christmas before the new year.
After receiving the pulleys all the troubles started.
The pulleys I received where not for a Ducati 848 , but for an Ducati 1098. A stupid mistake made by a lot suppliers who assume a 848 has the same specifications as an 1098.
The pulleys where off by a few millimetre and off-course did not fit. And the most funny odd part where the spacers. They were heavier than the stock ones.
I mailed back to let them know they made a mistake. No harm done.
Guess what.....that was not possible and I was the one that had made the mistake.
After remeasuring and taking pictures and sending them as confirmation/proof, there still was some disbelieve.
After they measured them on their so called own 848 they confirmed there was an mistake. In the meanwhile I already send the pulleys back.
We agreed, they would fix the mistake and I would wait for the pulleys and spacers.
After several mails I finally received a message; the pulleys were ready. One month later that is!!
So what about the spacers????
They weren't ready yet.......aargh.
More then two months have passed and several mails have been send.
I am still waiting for the spacers and pulleys!!!
Lately communication has been trouble some.
And some irritation is beginning to show from the side of desmo-racing. Mainly because, according to them, I mail them every day.
In the last period I have been mailing them once or twice in 10 days. Mainly due to the fact I have received several mail claiming the spacers would be ready in 10 days.
Communication seems to have stopped.
I am pretty fed up with all of this crap, as you can imagine. I think I have been pretty patience so far.
I know they read this forum, due to pictures being used from this site for promotional use of their products.
I am wondering if there are other forum members familiar with this company and who had similar problems.
Any input is welcome.
Thanks for reading.
End of my rant.
My first order was a quick sprocket and quick sprocket carrier.
Between payment and delivery was one month.
Nothing to complain so far.
Second purchase was a ergal split belt roller timing kit in other words; a lightweight ergal pulley set for a Ducati 848.
Ordered just before Christmas and arrived nicely just after Christmas before the new year.
After receiving the pulleys all the troubles started.
The pulleys I received where not for a Ducati 848 , but for an Ducati 1098. A stupid mistake made by a lot suppliers who assume a 848 has the same specifications as an 1098.
The pulleys where off by a few millimetre and off-course did not fit. And the most funny odd part where the spacers. They were heavier than the stock ones.
I mailed back to let them know they made a mistake. No harm done.
Guess what.....that was not possible and I was the one that had made the mistake.
After remeasuring and taking pictures and sending them as confirmation/proof, there still was some disbelieve.
After they measured them on their so called own 848 they confirmed there was an mistake. In the meanwhile I already send the pulleys back.
We agreed, they would fix the mistake and I would wait for the pulleys and spacers.
After several mails I finally received a message; the pulleys were ready. One month later that is!!
So what about the spacers????
They weren't ready yet.......aargh.
More then two months have passed and several mails have been send.
I am still waiting for the spacers and pulleys!!!
Lately communication has been trouble some.
And some irritation is beginning to show from the side of desmo-racing. Mainly because, according to them, I mail them every day.
In the last period I have been mailing them once or twice in 10 days. Mainly due to the fact I have received several mail claiming the spacers would be ready in 10 days.
Communication seems to have stopped.
I am pretty fed up with all of this crap, as you can imagine. I think I have been pretty patience so far.
I know they read this forum, due to pictures being used from this site for promotional use of their products.
I am wondering if there are other forum members familiar with this company and who had similar problems.
Any input is welcome.
Thanks for reading.
End of my rant.
1 - 15 of 15 Posts
And installed with new belts.......
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Fingers crossed for the spacers.
Would be nice to have them, when the belts need a recheck.
Fingers crossed for the spacers.
Would be nice to have them, when the belts need a recheck.
Still no spacers..........................
Hello,
I will add my experience that I am still facing with desmo-racing support.
At January 21 I purchased Ducabike levers for MTS 620 and the levers were defective.
I send them photos in order to find a solution but they seem to not want to understand or are very “slow” to understand.
Anyway, I send the same photos to Ducabike and the Ducabike’s support immediately understand the problem and they proceed send a new part towards Desmo-racing.
The desmoracing now has my new part from Ducabike and guess what they do, they send my new part via letter express without tracking number without barcode!
The new part possible lost, as I can not track it and they do not do refund!
Awful company, still trying to find a solution with refund.
Ps1.Keep Away your money from Desmoracing, Find a legit store to purchase a Ducabike!
Ps2. I think from the photos even you do not know what is this you can understand the differences
I will add my experience that I am still facing with desmo-racing support.
At January 21 I purchased Ducabike levers for MTS 620 and the levers were defective.
I send them photos in order to find a solution but they seem to not want to understand or are very “slow” to understand.
Anyway, I send the same photos to Ducabike and the Ducabike’s support immediately understand the problem and they proceed send a new part towards Desmo-racing.
The desmoracing now has my new part from Ducabike and guess what they do, they send my new part via letter express without tracking number without barcode!
The new part possible lost, as I can not track it and they do not do refund!
Awful company, still trying to find a solution with refund.
Ps1.Keep Away your money from Desmoracing, Find a legit store to purchase a Ducabike!
Ps2. I think from the photos even you do not know what is this you can understand the differences
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