Joined
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128 Posts
I've owned one of their first helmets since 2010 and it held up pretty good. I actually don't have anything to say about it but I was due for a new shell so I decided to buy a new replacement from them.
Put in an order at RevZilla who are awesome to work with btw. Anywho, I was really excited for a new helmet. I ordered the msx1r ($480). Long story short I had to exchange 3 times within a 3 week period due to paint defects underneath the clear coat. Byard from RevZilla had the 3rd helmet sent directly to them to look over and They informed me the paint was also bad. I decided to give them one last chance and rep from RevZilla stated that someone from Reevu was going to inspect it before mailing it out to me. Well, the 4th one was just as bad as the others. I emailed Reevu and posted on Twitter and Facebook asking what went wrong here since I liked their helmet. The excuse I got was that "someone must have been sleeping" and "we paint them all by hand." I think if you paint by hand it should come out good or great.
They have went as far as deleting my posts on their Facebook page. And don't even reply back to emails for support. These guys are complete bullshit and I will never buy from them ever again and I suggest the same to all of you as their quality is complete crap. They don't like honest comments or reviews. They think they are awesome, whatever. I suggest buyer beware on their products and poor quality. Sad that they went from great to poor. They lost a recurring customer and any recommendation. I know eventually other company's will come out with a better product.
Cheers
Put in an order at RevZilla who are awesome to work with btw. Anywho, I was really excited for a new helmet. I ordered the msx1r ($480). Long story short I had to exchange 3 times within a 3 week period due to paint defects underneath the clear coat. Byard from RevZilla had the 3rd helmet sent directly to them to look over and They informed me the paint was also bad. I decided to give them one last chance and rep from RevZilla stated that someone from Reevu was going to inspect it before mailing it out to me. Well, the 4th one was just as bad as the others. I emailed Reevu and posted on Twitter and Facebook asking what went wrong here since I liked their helmet. The excuse I got was that "someone must have been sleeping" and "we paint them all by hand." I think if you paint by hand it should come out good or great.
They have went as far as deleting my posts on their Facebook page. And don't even reply back to emails for support. These guys are complete bullshit and I will never buy from them ever again and I suggest the same to all of you as their quality is complete crap. They don't like honest comments or reviews. They think they are awesome, whatever. I suggest buyer beware on their products and poor quality. Sad that they went from great to poor. They lost a recurring customer and any recommendation. I know eventually other company's will come out with a better product.
Cheers
