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I am new to the Ducati world (but not to the motorcycle world) - purchased an 1199 about a month ago. Attempted to schedule my first service and the dealer stated they do not schedule service it is first-come-first-served. Said I have never seen that before at a motorcycle dealer and I thought it was crazy. They stated it was the only way it could be done.
Does your service department schedule appointments or is it a first-come-first-served basis?
Does your service department schedule appointments or is it a first-come-first-served basis?