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Scratch repair gone bad.....help!

11K views 30 replies 11 participants last post by  Grand Duc  
#1 ·
:banghead: Hi guys.

I had my bike in for the 600mile service and asked the guys to POLISH some minor scratches out for me on the side fairing....and it went seriously BAD!
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Firstly they used the wrong color touch-up paint to cover the scratches, then it looks like they used a type of rubbing compound on it to flatten the touch up paint. Now I have alot of dull spots on the side. They took the gloss off the paint!:mad:

To say I am totally F$#@-off, is an understatement!:wtf:

Any solutions that you can suggest that I do to fix this? I tried to polish it back up to get the gloss back, but to no avail.
:lightning
 
Discussion starter · #28 ·
No, I had the termi slip-ons fitted on delivery, and the stock ECU was replaced with a Race ECU, the stalling happened over and over, then Ducatii had the recall on the ECU's. Took mine in got a new race ECU, still stalled, then Ducati sent out a remapping of the ECU. Took it back and had the mapping done, stopped stalling for 1000km, Now its back!

Thats in short, the full story is part of the beginning of the thread, Jason. Remember, it stalled, locked the back wheel and dropped the bike. Dealer "repaired" the scratches, and it came back worse etc etc. (Recap)

As what I have been observing, I have 2 choices left....

1) Cams reworked (warranty)
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2) Change to full termis (another $2200)
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3) Sell
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My dream has become a nightmare
 
Discussion starter · #26 ·
Stalling update

ITTSSS BAAACKKKKK!!:mad: :( :wtf: WTF

I knew Ducs had the repetation of being full of shit sometimes, but this is getting rediculous!

As you all know, this has cost me some serious money in damages to my bike. Had the 3rd ECU installed, and no stall for 1000km, today I have my thumb on the starter button almost all the time. Stalled in a roundabout, while splitting traffic, coming hot upto a corner (just pulled the clutch in and hoped for the best) , and at 120km in 3rd gearing up.

ITS GETTING WORSE!!!!!

Bike is going in this week again! Hopefully the idiots here know how to fix the cams. This is the last resort, and if it doesnt fix it, or they F*** it up again, I am selling her.
Its in the service station more than at my house.

ITS NOW JUST BECOMING TOO DAMN DANGEROUS.

All the power and the next moment nothing!

Sorry for ranting, but I am fed-up!
 
Discussion starter · #23 ·
Update 2

Good news for a change:)

My bike is in for repairs and the dealer is fixing EVERYTHING on their cost. Replacement of all broken or dented parts, replace tail, and repainted fairing panel.

The tail replacement and fairing repaint will however be delayed until after our Monday&Tuesday track training sessions, because the paint wont dry in time.

We have guys from Italy MotoGP giving us track training for 2 days, Mon/Tues complete with pit crew and pro mechanics that will be setting our bikes up for us!

And as a bonus Casy Stoner and Capriossi will be here on the same 2 days, testing the track at night for the first ever night race motogp. As rumour goes they will be testing the 1098R and their bikes on the track here.

There will be a slight chance to join them on the track as well, as we are quite a big group of Ducati riders here on those days.

Is worth the wait for for the respray...oooohhhh yyyyeeess...
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a once in a lifetime chance to ride with these and get expert training...the paint cant wait 2 days!
 
Discussion starter · #17 ·
Update

Things has gone from bad to worse!:bandit:

Decided to take my baby in to check what can be done about the paint problem, and then have them send it back to service to look at the new severe stalling problem.(6 times in 13 km)

I pulled out at my house took the first t-junction corner (90 degr), ....and the bike stalled on me with the wheel fully turned (not locked). We came down hard!
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Result:
Damaged mirror
Broken front break lever.
Bent rear brake lever,
Scuffed off fork point
Chipped rim (front)
Scratched off bar weight.
Dented clutch cover
Badly scratched tail section.
Side panel fairing now looks like a cat played "sharpen my nails" on it.

The bike is now back at the dealer, and I am now no more forcing repairs, but demanding that the bike is repaired fully at their / Ducati cost, as the bike has become unsafe to ride, due to the severety of stalling!

I'll download the pics of the new and old damage tonight.

ITS PAINFULL!

Luckily, I had my leathers on and walk away with only a sprained ankle, and a broken heart


:shitfan:
 
Discussion starter · #12 ·
ND..I only tried to polish it out tonight, that didnt work, thats all I am doing until I show them tomorrow and force them to fix it....but again there is only so much I can force...if they refuse to repair it, I have no choice but to find a way to do it myself. thats why I am asking for suggestions.

I have sold cars for alot less damage. I am sort of a perfectionist when it comes to my "toys", and I know that if this damage cant be repaired, I will have to repaint it.

But I know that the "experts" here will not be able to match the color, so it will mean that I either have to repaint the whole bike to get the same colorscheme, or if all else fails go with my original plan and change the whole bike to carbon.
 
Discussion starter · #9 ·
ND...I am not big a dumbass to not look at it before they gave it back after the service! It looked like it still had a bit of polish on, that wasnt wiped off cleanly, thinking I cud get it back home and just wipe the polish off and the shine will be back.

Couldnt get the shine back, then looked at it closer and found the damage was permanent.

Cloudrider...could the dull spots be,because they also sanded the area down before putting the touch-up paint on?. It was similiar size marks as roadrash from sand/stone chips
 
Discussion starter · #6 ·
tried to get it showing on the pics, but the camera doesnt pic up the dull areas, only the touch up paint blobs.

Wil take a pic in daylight and see if it shows, then post it
 
Discussion starter · #4 ·
ND...trust me I am at the dealer first thing in the morning!

but as said before..experts in anything here is hard to come by, I might get it back worse, or even in the wrong red... I am trying to rather find a way that I can fix it myself, somehow, before handing the bike back to those idiots

It was a simple request...."POLISH it and see if you can make it look better, if it doesnt polish out, then leave it as is"..no expert needed, just some special polish that I know they use here to detail the bikes....and it all went horribly wrong, because some guy though he was being clever....